Diptrace Schematic cant be shutdown by task manager.

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azay1
Posts: 1
Joined: 15 Feb 2022, 06:37

Diptrace Schematic cant be shutdown by task manager.

#1 Post by azay1 » 15 Feb 2022, 06:41

System Specs.
Dell Precision 5550 Laptop
CPU: i7-10850H
Ram: 32GB
Windows 10 Pro Ver: 10.0.19044 Build 19044

I use a docking station for the laptop. Whenever i have Diptrace Schematic open and i unplug the laptop from the docking station there is about 50% chance that the Schematic will freeze and become unresponsive. (As in windows considers it unresponsive). And trying to shut it down in Task Manager doesnt do anything to force kill the task. Only option is to hard power off of the laptop. If possible please look into this, and specifically why Task Manager isnt able to shut down the application.

Thanks.

Alex
Technical Support
Posts: 3897
Joined: 13 Jun 2010, 23:43

Re: Diptrace Schematic cant be shutdown by task manager.

#2 Post by Alex » 16 Feb 2022, 20:56

It looks like DipTrace program often doesn't know that you disconnected the docking station. I don't know whether we can do something with that but you can close DipTrace programs before unplugging the laptop from the docking station to prevent freezes.

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