3D visualization generates 0 byte step files from a valid layout

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mpaalanen
Posts: 47
Joined: 21 Jul 2010, 10:05

3D visualization generates 0 byte step files from a valid layout

#1 Post by mpaalanen » 09 Sep 2020, 05:50

Has this been reported previously? At least twice a (different) design fails consistently to generate a step file from the 3D preview, producing an empty file. With a large file it is clear that the generation just aborts halfway through without any error messages. In that case i located the culprit and it was a perfectly ordinary resistor that showed OK in the schematic, layout and 3D preview, but caused step generation to abort. Deleting that component and inserting a new one in the schematic fixed the problem. This is not practical workaround however since it took a long time to find the fault by elimination.
Attached is a simple file that does the same. I have not analyzed it further.
Software is v.4.0.0.5 (Jul 30) full license.
Attachments
microCurrent_20200825a.dip
(520.32 KiB) Downloaded 96 times

Serg
Technical Support
Posts: 519
Joined: 09 Jun 2010, 01:12

Re: 3D visualization generates 0 byte step files from a valid layout

#2 Post by Serg » 10 Sep 2020, 00:16

Thank you for report. We will fix it.

mvolkov
Posts: 1
Joined: 16 Nov 2020, 07:47

Re: 3D visualization generates 0 byte step files from a valid layout

#3 Post by mvolkov » 16 Nov 2020, 07:55

Hi,
I'm having the same issue.
Software is v.4.0.0.5 (Jul 30) full license.
Windows 10 Enterprise

Thanks

Alex
Technical Support
Posts: 3897
Joined: 13 Jun 2010, 23:43

Re: 3D visualization generates 0 byte step files from a valid layout

#4 Post by Alex » 17 Nov 2020, 03:02

mvolkov wrote: 16 Nov 2020, 07:55 Hi,
I'm having the same issue.
Software is v.4.0.0.5 (Jul 30) full license.
Windows 10 Enterprise

Thanks
Thank you for the report. Could you please send your board file and custom 3D models that are used on your design for verification.

Abbas_BrainAlive
Posts: 11
Joined: 18 Oct 2018, 05:20

Re: 3D visualization generates 0 byte step files from a valid layout

#5 Post by Abbas_BrainAlive » 30 Jun 2021, 21:47

I too am facing the same issue now!

Diptrace v4.1.3.0 on Windows 10 Pro.

And, unfortunately, can't share the file since it's confidential.

Please suggest a workaround soon.

i_ionut
Posts: 11
Joined: 30 Apr 2015, 04:21

Re: 3D visualization generates 0 byte step files from a valid layout

#6 Post by i_ionut » 30 Jun 2021, 23:59

Hi,

I have 2 different issues, and one is the same issue described here - .step export generates a 0 KB file. I'm using DipTrace 4.1.3.0, full license.

The other issue is that a generated .step file (a small PCB module with a bicolor connector and a diode) have only 549 KB, but it freezes the machine when it has to run a 3D visualization, no matter if it's on Pattern Editor (when choosing a 3D model for a pattern) or PCB Editor (visualizing the main board with this module). The machine is a HP470 G7, with an i7-10510U, with 16 GB RAM, running Windows 10 Pro 21H1 from SSD. Other 3D models, included in the DipTrace libraries, runs smoothly. This one was created by exporting .step in different combinations, starting with Solid (recommended).

Sorry that I could not include the design for first issue, since it's a commercial product. For second issue, freezing the machine in 3D visualization, I could send you the PCB design and generated .step file by e-mail. It will be useful to have an option to generate an issue report directly from DipTrace.

Serg
Technical Support
Posts: 519
Joined: 09 Jun 2010, 01:12

Re: 3D visualization generates 0 byte step files from a valid layout

#7 Post by Serg » 01 Jul 2021, 18:36

i_ionut wrote: 30 Jun 2021, 23:59 I have 2 different issues, and one is the same issue described here - .step export generates a 0 KB file. I'm using DipTrace 4.1.3.0, full license.
We have fixed this issue. You can download and install the last update 4.1.3.1:
https://diptrace.com/download/download-diptrace/
i_ionut wrote: 30 Jun 2021, 23:59 For second issue, freezing the machine in 3D visualization, I could send you the PCB design and generated .step file by e-mail. It will be useful to have an option to generate an issue report directly from DipTrace.
Please send a file to our technical support:
support at diptrace.com

i_ionut
Posts: 11
Joined: 30 Apr 2015, 04:21

Re: 3D visualization generates 0 byte step files from a valid layout

#8 Post by i_ionut » 07 Jul 2021, 02:04

i_ionut wrote: 30 Jun 2021, 23:59 For second issue, freezing the machine in 3D visualization, I could send you the PCB design and generated .step file by e-mail. It will be useful to have an option to generate an issue report directly from DipTrace.
After upgrading to 4.1.3.1 I was able to export the .STEP file and import it as a 3D model into design without freezing the software. I believe the bug was somehow fixed in this version of DipTrace.
Thank you!

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KevinA
Posts: 639
Joined: 18 Dec 2015, 08:35

Re: 3D visualization generates 0 byte step files from a valid layout

#9 Post by KevinA » 08 Jul 2021, 09:58

While testing I found no issues with 3D export, I created a PDF of the export.
Attachments
testpdf.pdf
(2.4 MiB) Downloaded 116 times

electric
Posts: 7
Joined: 05 Nov 2020, 05:49

Re: 3D visualization generates 0 byte step files from a valid layout

#10 Post by electric » 12 Jul 2021, 10:23

I had the same issue with empty step file as described above, while 3D model was loading correctly in Diptrace. Now I updated to 4.1.3.1 release and the model gets into infinite loop while loading in Diptrace. It seems to choke on some component and starts over again, repeating forever. I have to end task the program to stop it.

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