Some 3d models cause freezeing

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bronc3buster842001
Posts: 17
Joined: 03 Jan 2015, 01:39

Some 3d models cause freezeing

#1 Post by bronc3buster842001 » 31 Mar 2017, 07:56

Some of my 3D models are causing diptrace to freeze when trying to view 3D preview. I narrowed it down to which ones are causing the problem. They all worked fine in 3.0. I have even tried to re-export them from 2 differnt CAD programs

Serg
Technical Support
Posts: 519
Joined: 09 Jun 2010, 01:12

Re: Some 3d models cause freezeing

#2 Post by Serg » 03 Apr 2017, 00:45

Please, upload these models here. We need to repeat the problem.
What is the version of DipTrace do you use?

bronc3buster842001
Posts: 17
Joined: 03 Jan 2015, 01:39

Re: Some 3d models cause freezeing

#3 Post by bronc3buster842001 » 04 Apr 2017, 14:57

Ok it wont let me upload the files. Can I email them to you

Serg
Technical Support
Posts: 519
Joined: 09 Jun 2010, 01:12

Re: Some 3d models cause freezeing

#4 Post by Serg » 04 Apr 2017, 18:50

You can email them to our technical support:
support at diptrace.com

bronc3buster842001
Posts: 17
Joined: 03 Jan 2015, 01:39

Re: Some 3d models cause freezeing

#5 Post by bronc3buster842001 » 05 Apr 2017, 06:39

Email sent

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